ProStar Software is always glad to participate in Midwest Users Group meetings. MWUG is the largest QAD user group organization, and it brings together QAD users, partners like us, and QAD representatives. Bruce LeBel (CEO) and Jeff Leinwand (CTO) are exhibiting at this year's fall meeting going on now in Beachwood, OH.
This week the product we're highlighting is our integration platform, Mobile Enterprise Integration (MEI). If your company also needs QAD customizations without changes to source code, MEI is now included as part of our QAD solution tool: TailorPro v8.1. If your company has need for mobile/remote access to your enterprise systems, MEI can get you there.
The MWUG special: make a demo request *any* of our products, get a chance to win an iPad mini!
It comes as no surprise that modern businesses running QAD are looking to increase their mobile capabilities.
Many of our conversations focused around Mobile Enterprise Integration (MEI), which is our integration platform and business process management tool. MEI makes it possible for you to run your business systems (i.e. Salesforce.com®, .Net®, Oracle®, SQL Server®, Sharepoint®, QAD, Progress/OpenEdge®) on any device, and on any browser. Sound good for business? Find out more about MEI.
Last week in the Big Easy, we also talked to a lot of folks about TailorPro, our non-invasive customization tool for QAD. As part of our commitment to continuous improvement of our products, now with version 8.1, you get MEI functionality *included*. For years, we've seen companies getting started with an investment in TailorPro, and getting the benefits "Easier than doing nothing". So, if your team has TailorPro already and would like to go mobile, has a customization need, are on an aging version of QAD, or are just curious how we can help you get better at what matters, we're here for you.
Why? Simple - it's QAD's recommended solution for payment card processing for any company running QAD that needs to take credit card payments. Does your company take credit card payments, but you missed us or didn't make it to Explore this year? We'll be happy to give you a demo of our CCI solution in action.
We look forward to continuing all these conversations, and will be doing outreach this week to follow up. If there are any questions we can answer in the meantime just let us know!
Thanks so much to all the participants and organizers whose input and support made for a successful trade show.
ProStar Software is very excited to announce that CCI is now the credit card tool recommended by QAD for their users. Credit Card Integration is specifically designed to give businesses that use QAD the ability to manage credit card transactions safely and consistently, without intensive overhead and with compliance to industry security standards: PCI DSS v2
Immediate benefits include:
Reduce credit processing delays from days to moments, exceeding your customer’s expectations and improving your cash management.
Simplify your operations and reduce the internal workload of manual credit card processing.
Improve the security of the sensitive credit card data.
Accepting payment via credit cards is one of the most necessary financial interactions for any modern business. This need for credit card processing is now even true for manufacturers and wholesalers, which have historically processed payments via purchase orders, invoices, checks, and other financial instruments. The last decade has seen a market shift to requiring this kind of functionality, so ProStar created an easy tool that allows you to add secure credit card processing to the enterprise software you already use, with no changes needed to the QAD source code.
Are you looking for a new BPM vendor or product? How do you choose one?
Effective ways to demonstrate the value of a business process management product will save you time and money. We've been there. We've responded to the RFPs (request for proposal). We've done the demos. We've networked at the tradeshows and with the user groups. We've gone from the top down and the bottom up. Take it from us, and don't make more work for yourself than is necessary!
1) Open the door: Do you write an RFP looking for the right product to handle your needs? No! Instead of writing long proposals, or sifting through faceless descriptions, invite 2-3 companies to come onsite for a demo or to give a remote demo. And, if you already have a shortlist of demo offers, start there - companies that invest in showing their product likely understand the problem space better than those that sell through proposals and marketing.
2) Walking the talk: For the demo, choose 1-2 outside facing processes for the proof of concept. They should have an integration point or two and should have simple ways to measure improvement. Have a few people who will actually be using the workflow be on the demo with the vendor, ask questions about why the processes are managed in the ways the vendor shows, and see how your team can make their own changes.
3) Show me! Get clear descriptions of how the product has helped other companies, and ideally case examples. Numbers are fantastic here - look for the data. Even better is to get active customer references who are willing to share their experiences in real time.
4) Solve problems: Make sure you communicate the most pressing problems you're facing. Does the product solve those problems? You don't have to understand all the functions, bells, and whistles it can provide, but you do have to understand its specific value for you.
Those of us in the business of business process management should be the least likely to let ineffective sales processes get in our way.
What is Business Process Management?
by Bruce LeBel, CEO, ProStar Software, on 2012.12.17
Business Process Management, or BPM, begins with the definition of business processes. A business process encompasses a set of distinct tasks or activities performed by individuals in different roles. In the end, the business process achieves a defined business objective, which required each of the various participants’ completion of their steps. One simple example would be: Add a New Customer, requiring inputs from Customer Service, from Sales Management, from the Credit Manager, and from Accounts Receivable.
Every organization has essential business processes that require interdepartmental and interdisciplinary activities, often including individuals who use different computer applications, such as engineers, and sometimes including individuals outside of the organization, such as vendors.
BPM is an organizational paradigm, as well as a technology, that values the defined business processes of an organization as the model for operational success. With BPM, the business processes can be automatically coordinated, tracked, measured, analyzed and improved.
BPM draws guidance from other Total Quality Management or Continuous Improvement Process methodologies. BPM goes further by providing technology to enable the automated systems. In fact, BPM generates a new category of data, business event data, that supports both the operational tools for control of active processes, as well as the analysis of completed processes for visibility of opportunities for continuous improvement.
Contact ProStar Software for more information on ProStar’s cloud or server based BPM applications, WorkFlowGPS for companies running applications on any platform, and Business Process Control for companies running Progress OpenEdge applications.