ProStar Software Launches First-to-Market Mobile Application, TrackStar

Integrates Corporate Sales Processes with Business Systems Using One Common Mobile User Interface

 September 15, 2015 – Arcata, CA – Sales executives, sales teams and their customers are now able to use a first-to-market mobile and web application that integrates the sales process with enterprise business systems. TrackStar, launched today by ProStar Software (ProStar), an enterprise integration company and technology innovator, dramatically simplifies the traditional multi-system, multi-step cumbersome process for sales professionals. Instead of multiple systems logins and accounts, it manages work on one common user interface that is simple to use and can be accessed from both mobile devices and any browser, greatly enhancing productivity for sales teams. TrackStar seamlessly connects all users involved with the sales process and provides real-time visibility into and dynamic interaction with key business applications that are part of the sales cycle, including order processing, supply chain and inventory management.

TrackStar is specifically focused on integrating to industry-leading solutions offered by customer relationship management provider Salesforce, enabling increased functionality for their products. It links sales to supply chain, elevating sales performance and enhancing customer service and satisfaction from the time a price is quoted until the product is delivered. TrackStar is easily customizable to fit an organization’s current practices. For example, seasonal sales programs that are traditionally done manually, can now be defined, automatically calculated and displayed in TrackStar.

“We know customers favor suppliers that provide advanced solutions to meet their business needs and sales executives seek better tools to engage and support customers while differentiating themselves in a crowded market,” said Bruce LeBel, president and CEO of ProStar. “TrackStar is redefining how participants interact with business systems – it’s a paradigm shift focused on simplifying productivity.”

Benefits
TrackStar enables sales teams to spend less time on repetitive data entry tasks and to focus more on customer relationships and closing deals. In addition to the universal time-saving benefit of all systems access on one familiar user interface, customers have the ability to more effectively interact with their suppliers’ enterprise business system for requesting sales quotes; placing sales orders; inquiring on open orders, shipments and invoices; and for making requests for information. Sales executives have visibility into the sales pipeline and integration with the other business systems to better manage opportunities and coordinate all participants in both normal and exception situations that require action.

Functionality
TrackStar functionality includes mobile and web access with integration to Salesforce and other CRMs, ERP applications, accounting and HR applications, and engineering applications; business process management; intelligent connectors for real-time integration across platforms; and coordination of activities and data for supporting sales executives, their sales teams and their customers.

TrackStar meets the needs of sales executives and sales teams in multiple vertical markets, including food and beverage, manufacturing and other business-to-business organizations. The TrackStar product launch is taking place at Salesforce’s Dreamforce Conference 2015, a premier industry event for sales executives.

About ProStar Software
ProStar Software (ProStar) is an enterprise integration company providing a customizable suite of applications to tailor business systems, enabling customers to simplify existing processes and maximize their efficiencies. Building on proven expertise serving global multinationals and deep understanding of technology environments across organizations of all sizes, ProStar also offers affordable, cutting-edge solutions for small and mid-sized companies that are underserved by the large enterprise software providers. Located in Northern California, ProStar has more than 20 years of industry experience helping customers reach their business goals.

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The Castle Group
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Mobile Enterprise Integration at fall QAD Midwest Users Group meeting

MWUGProStar Software is always glad to participate in Midwest Users Group meetings. MWUG is the largest QAD user group organization, and it brings together QAD users, partners like us, and QAD representatives. Bruce LeBel (CEO) and Jeff Leinwand (CTO) are exhibiting at this year's fall meeting going on now in Beachwood, OH.Mobile Enterprise Integration

This week the product we're highlighting is our integration platform, Mobile Enterprise Integration (MEI). If your company also needs QAD customizations without changes to source code, MEI is now included as part of our QAD solution tool: TailorPro v8.1. If your company has need for mobile/remote access to your enterprise systems, MEI can get you there.

The MWUG special: make a demo request *any* of our products, get a chance to win an iPad mini!

CCI & MEI in the Big Easy: Recap of QAD Explore Conf 2014

This year's QAD® Explore Conference was in New Orleans, and what a good choice of venue. Excellent diversity and connections, with users from all over the world along with QAD and QAD solution partners (like us!). Bruce, Jeff, and Jana were representing ProStar, and they reported back to HQ that the floor was hopping - fantastic to have all that interest in our software products - Credit Card Integration, TailorPro, Mobile Enterprise Integration.

It comes as no surprise that modern businesses running QAD are looking to increase their mobile capabilities.

MEIMany of our conversations focused around Mobile Enterprise Integration (MEI), which is our integration platform and business process management tool. MEI makes it possible for you to run your business systems (i.e. Salesforce.com®, .Net®, Oracle®, SQL Server®, Sharepoint®, QAD, Progress/OpenEdge®) on any device, and on any browser. Sound good for business? Find out more about MEI.

Last week in the Big Easy, we also talked to a lot of folks about TailorPro, our non-invasive customization tool for QAD. As part of our commitment to continuous improvement of our products, now with version 8.1, you get MEI functionality *included*. For years, we've seen companies getting started with an investment in TailorPro, and getting the benefits "Easier than doing nothing". So, if your team has TailorPro already and would like to go mobile, has a customization need, are on an aging version of QAD, or are just curious how we can help you get better at what matters, we're here for you.

Our special focus was informing QAD users about ProStar's Credit Card Integration (CCI).

Bonus - we also had an energetic field of slot-car contestants for our 'Credit Car Racing'!
Bonus - quite an energetic field of slot-car contestants for our 'Credit Car Racing'!

Why? Simple - it's QAD's recommended solution for payment card processing for any company running QAD that needs to take credit card payments. Does your company take credit card payments, but you missed us or didn't make it to Explore this year? We'll be happy to give you a demo of our CCI solution in action.

We look forward to continuing all these conversations, and will be doing outreach this week to follow up. If there are any questions we can answer in the meantime just let us know!

Jana even met a local racer!
Jana even met a local racer!

Thanks so much to all the participants and organizers whose input and support made for a successful trade show.

Interview with Jeff Leinwand, CTO

We are very pleased to welcome Jeff Leinwand to the blog this week, in an interview as ProStar Software's new CTO. We've asked a few questions and had a great conversation that is definitely worth sharing, so, here's introducing Jeff in his own words:

ProStar: We'll get to work in a bit, but let's start with how you like to relax. I'm curious, for example after a long week, what's your favorite thing to do on a Saturday afternoon?

Jeff: Saturday is for outdoor activities. In my younger days it was team sports changing to golf and tennis as I got older. Once kids came along it moved on to their soccer and little league baseball with an occasional basketball league thrown in. Now that kids are grown it is back to outdoor activities, with the grandkids when possible.

ProStar: That sounds like a great way to spend the weekend. With your many years in the enterprise software business I imagine you've done a fair share of traveling. Is there anything you absolutely don't leave home without?

Jeff: Yes, just a few things. I never leave home on a long trip without smart phone and computer. Everything else can be replaced (except my wife, so if not on business I never leave without her but computer and phone are also brought along).

ProStar: That seems very reasonable! I wonder, on a more philosophical note, if you can describe for our readers a lesson or insight that informs your work?

Jeff: Consider the end user when building software. Too often brilliant technical solutions are wasted because the target audience doesn't understand how to use the solution. Not only don't we know what we don't know, we don't know what the end user doesn't know. Success for a system, no matter how complex it is, lies in the simplicity of its use. As software engineers we need to learn from auto manufacturers. Cars are very complex machines but the general user interface to drive a car is very simple even though the user doesn't understand the systems that make up the car. If you look at the biggest complaint of car owners it seems to be with the new technology for entertainment, navigation and syncing up phones, none of which has anything to do with the driving the car. The software guys still haven't learned from the hardware guys.

ProStar: That reminds me of KISS - Keep It Simple Stupid! Our users are definitely lucky to have your down to earth perspective on that. I imagine that's something you've learned alongside a host of other useful knowledge, but maybe you can you give us just a brief list of some professional skills you've found most useful in your career?

Jeff: Sure thing. Computer languages I've used the most include C#, Progress, JavaScript, Python, COBOL, FORTRAN (yup, those age me). There are a few others that I am going to choose not to mention because knowledge of their existence really makes me ancient. I have built systems using HTML5 and .NET, beginning with the beta version of .NET in 2000. And, database experience includes SQL Server, Progress, MongoDB and other open source databases.

ProStar: And how did you aquire all those skills? Which of your career moves have been most important setting you up for the CTO role here with us?

Jeff: As an accounting major (MBA) with a computer science technical option I started my career developing a commercial General Ledger system for Burroughs Corporation (now Unisys). Went to work for a major accounting firm doing consulting and EDP audits. Spent several years at a manufacturing company, first as a Systems and Programming Manger, then as IT Manager, finally moving into manufacturing where I ran the new product line (purchasing, manufacturing engineering, production and quality). Moving on to QAD, my role in charge of the Strategic Consultants, Custom Programming Group and Technical Support Group was very informative. As VP of Product Development with Strategic Information Group I did LEAN Manufacturing as well as QAD consulting. And then, I founded Sabino Creek with another former QAD/SIG person, and that really paved the way, we did custom software and international ERP partnerships.

ProStar: So, Jeff, to the heart of the matter. What are you most looking forward to in your work here?

Jeff: There is nothing more rewarding than creating product. Having spent a great deal of time on the production floor I know first hand how many employees take pride in their work and become frustrated when they have ideas to improve the product but management won't listen. I have also seen workers who were detached from their product and observed the resulting lack of quality. I have seen too many managers operating without the proper information and/or training to create the efficiencies required to compete in today's world. Finally, I have been both a provider of systems and information and a consumer of those systems and information. so I am well positioned to understand the technology required to deliver information and understand the needs of the person receiving and using the information.

I want to enable organizations, that is, ProStar as well as our customers, to use tools that will help achieve goals, improve products, improve work environment, quality, and bottom line.

ProStar: Jeff, this was wonderful. Thank you very much, and welcome on board!