ProStar Software is always glad to participate in Midwest Users Group meetings. MWUG is the largest QAD user group organization, and it brings together QAD users, partners like us, and QAD representatives. Bruce LeBel (CEO) and Jeff Leinwand (CTO) are exhibiting at this year's fall meeting going on now in Beachwood, OH.
This week the product we're highlighting is our integration platform, Mobile Enterprise Integration (MEI). If your company also needs QAD customizations without changes to source code, MEI is now included as part of our QAD solution tool: TailorPro v8.1. If your company has need for mobile/remote access to your enterprise systems, MEI can get you there.
The MWUG special: make a demo request *any* of our products, get a chance to win an iPad mini!
We are very pleased to welcome Jeff Leinwand to the blog this week, in an interview as ProStar Software's new CTO. We've asked a few questions and had a great conversation that is definitely worth sharing, so, here's introducing Jeff in his own words:
ProStar: We'll get to work in a bit, but let's start with how you like to relax. I'm curious, for example after a long week, what's your favorite thing to do on a Saturday afternoon?
Jeff: Saturday is for outdoor activities. In my younger days it was team sports changing to golf and tennis as I got older. Once kids came along it moved on to their soccer and little league baseball with an occasional basketball league thrown in. Now that kids are grown it is back to outdoor activities, with the grandkids when possible.
ProStar: That sounds like a great way to spend the weekend. With your many years in the enterprise software business I imagine you've done a fair share of traveling. Is there anything you absolutely don't leave home without?
Jeff: Yes, just a few things. I never leave home on a long trip without smart phone and computer. Everything else can be replaced (except my wife, so if not on business I never leave without her but computer and phone are also brought along).
ProStar: That seems very reasonable! I wonder, on a more philosophical note, if you can describe for our readers a lesson or insight that informs your work?
Jeff: Consider the end user when building software. Too often brilliant technical solutions are wasted because the target audience doesn't understand how to use the solution. Not only don't we know what we don't know, we don't know what the end user doesn't know. Success for a system, no matter how complex it is, lies in the simplicity of its use. As software engineers we need to learn from auto manufacturers. Cars are very complex machines but the general user interface to drive a car is very simple even though the user doesn't understand the systems that make up the car. If you look at the biggest complaint of car owners it seems to be with the new technology for entertainment, navigation and syncing up phones, none of which has anything to do with the driving the car. The software guys still haven't learned from the hardware guys.
ProStar: That reminds me of KISS - Keep It Simple Stupid! Our users are definitely lucky to have your down to earth perspective on that. I imagine that's something you've learned alongside a host of other useful knowledge, but maybe you can you give us just a brief list of some professional skills you've found most useful in your career?
ProStar: And how did you aquire all those skills? Which of your career moves have been most important setting you up for the CTO role here with us?
Jeff: As an accounting major (MBA) with a computer science technical option I started my career developing a commercial General Ledger system for Burroughs Corporation (now Unisys). Went to work for a major accounting firm doing consulting and EDP audits. Spent several years at a manufacturing company, first as a Systems and Programming Manger, then as IT Manager, finally moving into manufacturing where I ran the new product line (purchasing, manufacturing engineering, production and quality). Moving on to QAD, my role in charge of the Strategic Consultants, Custom Programming Group and Technical Support Group was very informative. As VP of Product Development with Strategic Information Group I did LEAN Manufacturing as well as QAD consulting. And then, I founded Sabino Creek with another former QAD/SIG person, and that really paved the way, we did custom software and international ERP partnerships.
ProStar: So, Jeff, to the heart of the matter. What are you most looking forward to in your work here?
Jeff: There is nothing more rewarding than creating product. Having spent a great deal of time on the production floor I know first hand how many employees take pride in their work and become frustrated when they have ideas to improve the product but management won't listen. I have also seen workers who were detached from their product and observed the resulting lack of quality. I have seen too many managers operating without the proper information and/or training to create the efficiencies required to compete in today's world. Finally, I have been both a provider of systems and information and a consumer of those systems and information. so I am well positioned to understand the technology required to deliver information and understand the needs of the person receiving and using the information.
I want to enable organizations, that is, ProStar as well as our customers, to use tools that will help achieve goals, improve products, improve work environment, quality, and bottom line.
ProStar: Jeff, this was wonderful. Thank you very much, and welcome on board!
Thanks to all who participated and raced our "Credit Cars" in the CCI Gran Prix last week in San Antonio.
ProStar's booth at the QAD Explore conference was great fun to produce, with slot car racing! The event was very successful for us generating interest in Credit Card Integration for QAD users.
What is Credit Card Integration, you ask? It's QAD's recommended tool for users to stay on track and ahead of the pack with credit card processing. Do you use QAD and process credit card transactions? CCI is for you. We here at ProStar Software have created the best credit card tool in the entire QAD suite. Don't wait. Get a free demo!
Are you at Explore in San Antonio? We're giving demos May 6, 7, and 8th for QAD's recommended credit card processing solution: Credit Card Integration. See for yourself how much you can improve your credit card processes to reduce your costs, improve your customer service and eliminate liability by complying with PCI-DSS. We're in the excellent position of sponsoring Explore this year at the bronze level. Come on over to the Solutions Expo, and see how CCI can improve your credit card processing!
ProStar Software is very excited to announce that CCI is now the credit card tool recommended by QAD for their users. Credit Card Integration is specifically designed to give businesses that use QAD the ability to manage credit card transactions safely and consistently, without intensive overhead and with compliance to industry security standards: PCI DSS v2
Immediate benefits include:
Reduce credit processing delays from days to moments, exceeding your customer’s expectations and improving your cash management.
Simplify your operations and reduce the internal workload of manual credit card processing.
Improve the security of the sensitive credit card data.
Accepting payment via credit cards is one of the most necessary financial interactions for any modern business. This need for credit card processing is now even true for manufacturers and wholesalers, which have historically processed payments via purchase orders, invoices, checks, and other financial instruments. The last decade has seen a market shift to requiring this kind of functionality, so ProStar created an easy tool that allows you to add secure credit card processing to the enterprise software you already use, with no changes needed to the QAD source code.